Is Anyone Really Still Using A Travel Agent? ABSOLUTELY!

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Is Anyone Really Still Using A Travel Agent? ABSOLUTELY!

 

Why More People Than Ever Still Rely on Travel Agents — And Love It

In a world where nearly everything can be booked with a few taps on a screen, you might be surprised at how many travelers still prefer working with a travel agent. And not just prefer it — they genuinely enjoy the experience. Despite the convenience of online booking, there’s a good reason travel agencies continue to thrive.

As a travel advisor, I can say with full confidence that the "human touch" truly sets our service apart. It’s not just about booking cruises, flights, and hotels — it’s about bringing peace of mind, personalized attention, and expert guidance to your entire trip from start to finish. Let’s break down some of the biggest reasons people still love working with travel agents:

 

Peace of Mind:

Travel can be unpredictable. Weather delays, sudden itinerary changes, or vendor issues happen. Having a travel advisor in your corner means you're never navigating challenges alone. We’re just a phone call or message away to help resolve things quickly — no long holds with customer service lines or digging through confirmation emails.  This service just can't be found when booking through huge online websites and wholesale shopping club travel departments.  That vacation flyer price tag you spot when you are stocking up on toilet paper and grabbing a rotisserie chicken for dinner may look very enticing.  But when you take a second to think about everything else that company sells, you realize that travel is just an itsy bitsy part of their business.  Travel is all we do, and we do it well!

 

Exclusive Access to Offers and Perks:

Many travelers don’t realize that advisors often have access to special rates, room upgrades, onboard credits, and amenities that just aren't available on public booking sites. These added extras can turn a good vacation into a great one.

 

Same (or Better!) Pricing Than Online — No Fees:

Most travel advisors, including myself, don’t charge any fees for our services. That’s because we’re compensated by the suppliers — not our clients. That price you see online for cruises, hotels, car rentals, etc., already has a commission factored into it. If you choose to book direct, that's more money for them.  When you choose a travel advisor, that money helps support a small business. What’s more, we have access to the same promos and sometimes even better pricing than you’ll find on your own.

 

In-Depth Product Knowledge:

We spend every day immersed in the world of travel. We stay up to date on the latest cruise ships, resort renovations, and destination requirements so we can make informed recommendations based on real knowledge — not just a few online reviews.

 

Firsthand Experience Counts:

Many of us have personally visited the destinations and properties we recommend. We know which resorts are genuinely family-friendly, which cruise cabins have the best views, and which tour companies consistently deliver five-star experiences. I travel as often as possible, gaining more & more insight that I can share with my clients.

 

Personalized Planning:

Unlike a booking engine, we take the time to get to know you. Rather than relying on algorithms, we take the time to understand each client’s unique preferences, travel style, and specific needs. Whether it's curating a tailor-made itinerary, securing exclusive amenities, or navigating complex travel logistics, our hands-on approach ensures every detail is thoughtfully considered. Unlike online platforms that offer limited customization, we use our expertise and industry connections to craft meaningful and memorable travel experiences designed especially for each individual.

 

Support Before, During, and After Your Trip:

A good travel advisor doesn’t disappear once your deposit is paid. We keep in touch leading up to your trip, provide you with important details and reminders, and remain available if you need assistance while you’re away. After you return, we love hearing about your adventures — and helping you dream up the next one.

 

Time Savings:

Planning a vacation should feel exciting — not overwhelming. Sorting through hundreds of options and reviews can take hours, if not days. Let your travel agent handle the research and logistics so you can spend more time anticipating your getaway, stress-free. At the heart of it all is trust. People turn to travel advisors because they value expert guidance, accountability, and care that you simply won’t find on a booking site. Whether you’re planning your honeymoon, a once-in-a-lifetime family reunion, or just a weekend escape, your travel advisor is your advocate every step of the way. If you’ve never worked with a travel advisor before, I challenge you to give it a try. You might be surprised at just how enjoyable (and easy!) trip planning can be when you’ve got a professional in your corner. And if you're someone who's already enjoyed the benefits — you know exactly what I'm talking about.

 

Ready to start planning? I’d love to help craft your next unforgettable journey. 

 

Author:

Patrick Buck, CTA